Bill was due for discharge from the AMT treatment centre when he spoke with the community visitor. He said that he didn’t think the aftercare process was well-handled. Bill said that he felt like he was being ‘thrown out’ into a short term accommodation option, and was anxious about what would happen when he left.

Bill and the community visitor met with Bill’s case manager to review his aftercare plan together. In the meeting, Bill’s case manager talked in more detail about referrals that had been made and how Bill would be supported once he had left the facility.

Bill said that he was happy to stay with his family member, as had been arranged, but he still wanted more follow up with local hostels. Bill’s case manager agreed to assist Bill with this on the day. The community visitor raised this and other issues about aftercare planning and engagement in the next quarterly report to the agency.